► Error 3003: Remote desktop app detected

For security purposes you’re required to disable or delete prohibited software. Please disable or delete {software name}, then try again.

Error 3003 means that prohibited software (typically a remote desktop app) has been detected running on your device. The error message should specify the exact name of the application.

Solution:

1. Close the specified application mentioned in the error message, then try to play again.
2. If this doesn’t resolve the issue, uninstall the application and try again.

Important Note:

If you believe the detected software does not have remote desktop functionality and should not be prohibited, please contact the support team.